More Protection from Doorstep Sellers of Double Glazing Products
Apparently, rogue conservatory salesmen still exist, despite the industry’s attempts to clean up its act.
From next month (October 2008) as a consumer, if you sign up on your doorstep to purchase a conservatory (well, anything really, but this is a double glazing blog!) you will be allowed to cancel contracts, even if you requested a sales visit to your home or office.
Previously you only had the right to cancel door-to-door salesmen’s contracts in a seven day ‘cooling off’ period if the salesman visits were unsolicited.
The Cancellation of Contracts made in a Consumer’s Home or Place of Work etc Regs 2008 came about because a number of reports and consultations uncovered the need for more protection. Apparently, protection is particularly needed in the case of the sale of services to construct patios, driveways and conservatories.
The Regulations apply to sales of goods or services to a value of £35 or more, not to sales below that threshold.
Another sad indictment on our industry. Here at Double Glazing on the Web we pride ourselves on being honest and ethical - and our conservatories aren’t too bad either!
Tags: conservatories, Regulations